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Error: "Impossible to activate addin" with BPC webclient

Hello Experts,

I am getting below given error while trying to open the template from webclient ( BPF Activity)

If I am trying to open any template or reports directly from Excel client then its working fine.

Even I am not able to connect the EPM Add in through web client rather able to login directly through excel EPM tab.

Please see below system details:

BPC Version: 10.1 Classic (BPC - CPMBPC 810 - 810)

MS Excel: MS Office 2016

EPM : SP25

Internet Explorer Version: IE11

Please guide!



epm-error.jpg (25.4 kB)
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2 Answers

  • Best Answer
    Nov 17, 2016 at 12:42 PM

    Hi Vadim,

    Thanks for the consideration.

    I have tried the the below solution & it is working fine now.

    Issue: Unable To Open Excel From BPC:

    If EPM add-on is getting disabled once you close and open the excel


    1.Open excel and go to File->Options->Add-Ins and on Manage Add-ons select COM Add-Ins and click on Go

    2.Select EPM add-in and click Ok.

    Note : Here in the above screen shot you can see Load Behaviour is ‘Unloaded’. So every time you close the excel this EPM add-in will not be loaded.

    3.Once you click on Ok you can see EPM add-In On the Menu

    4.Open your registry editor. To do this, open your Windows Start menu and type "regedit". Go to HKEY_CURRENT_USER > Software > Microsoft > Office > Excel > Addins>FPMXLClient.Connect

    5.Note what the LoadBehavior is set to. It will be a number like 0 or 1 or 3

    6.Double Click On Load Behaviour and change the value to 3.

    7.Close the excel now and then close regedit as well.

    8.Again open Regedit and make sure value is 3 only.

    9.Now re-open the excel and you can see EPM is enabled after just starting the excel.

    10.You can also verify the same at COM-Add-ins screen.

    11.Now login to BPC portal.



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  • Nov 11, 2016 at 11:22 AM

    "Internet Explorer Version: IE11" - have you tested compatibility mode?

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