Runtime Error CRW32.exe C++ R6025 - Pure Virtual Function Call

[Former Member]

Runtime Error CRW32.exe C++ R6025 - Pure Virtual Function Call

I have a report with 4 groups. I created manual running totals for 3 of the goups. I verified the results on the report. I closed the report and when I tried to enter the report I received the Runtime Error CRW32.exe C++ R6025 - Pure Virtual Function Call.

Since I could not open the report to see what was wrong, I recreated the report and this time used the Create Running Totals Dialog Box. I created one running total with selection criteria. The report worked. I saved the report and when I tried to reopen it, I received the same error message.

I am running Crystal Reports XI version 11.0.0.1994.

Does anyone know what is causing the problem and how to fix it?

[former_member11696]

If this is still an issue please post a new question. In the mean time try installing and updating all .NET frameworks as well as turning DEP off. If that still fails update to CR XI R2.

Go to this link: http://www.sdn.sap.com/irj/boc and download the trial version of CR XI R2 and use your XI keycode, then apply the patches which you can get to by clicking on the BusinessObjects tab above, then Downloads.

[Former Member]

Hi Ron,

Regarding Crw32.exe error message:

Try with this:

1. Reduce the 'Hardware acceleration' setting in Microsoft Windows.

2. To access the 'Hardware acceleration' setting in Microsoft Windows:

Click Start > Settings > Control Panel > System > Display > Settings > Advanced > Troubleshooting.

There are typically six possible settings for 'Hardware acceleration': from 'None' to 'Full'.

If you are using Dual monitor run the CR application on primary monitor cause Dual monitor is not tested with Crystal Reports.

Regards,

Shweta

[Former Member]

I followed your instructions and it did not fix my problem. I am not using dual monitors.

[Former Member]

Hi, Ron,

Did you get any more idea to fix it. I got same msg when I reopen some saved rpt file since yesterday.

Please post your results here if you find one.

Thanks.