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May 07, 2009 at 01:04 PM

Display the SRM SC attachment in ITS portal


Hi Gurus,

We have done the config setup in SRM & R/3 (DMS Concept). Now we are able to add the attachments during creation of Shopping Carts & they are succefully getting transferred to R/3 PR/PO.

Now the approvers want to view the attachments from the SCs, before approving the SCs, but they are recieving the below error.

u201C call was terminated because the corresponding service is not availableu201D

To resolve this issue, we tried to maintain the External Alias in SICF as per the URL: to activate the Docserver (/default_host/sap/ebp/docserver) with SRM user-ID & password. We have created the user type for this as a u201CCommunication Datau201D.

Similarly we are trying to maintain the user-ID & password for the ContentServer Anonymous Logon Data (Logon Data Tab) as per OSS note # 685521, with user type as u201CServiceu201D & user group as u201CCPICu201D, we get the message as u201CUser not availableu201D.

Please suggest us the above user ID should be a R/3 user ID or SRM user ID.

Also please let us know where we are missing the config steps, if any.

Thanks & regards