We have done the config setup in SRM & R/3 (DMS Concept). Now we are able to add the attachments during creation of Shopping Carts & they are succefully getting transferred to R/3 PR/PO.
Now the approvers want to view the attachments from the SCs, before approving the SCs, but they are recieving the below error.
u201Chttp://med.sap.mgroupnet.com:1088/cisap/edoc/MED/docserver/ call was terminated because the corresponding service is not availableu201D
To resolve this issue, we tried to maintain the External Alias in SICF as per the URL: http://help.sap.com/saphelp_srm50/helpdata/en/f7/92dd3e6ecb1f39e10000000a114084/frameset.htm to activate the Docserver (/default_host/sap/ebp/docserver) with SRM user-ID & password. We have created the user type for this as a u201CCommunication Datau201D.
Similarly we are trying to maintain the user-ID & password for the ContentServer Anonymous Logon Data (Logon Data Tab) as per OSS note # 685521, with user type as u201CServiceu201D & user group as u201CCPICu201D, we get the message as u201CUser not availableu201D.
Please suggest us the above user ID should be a R/3 user ID or SRM user ID.
Also please let us know where we are missing the config steps, if any.
Thanks & regards