Skip to Content
Former Member
May 06, 2009 at 07:46 AM

Password reset by user



I have recently installed BI 7.0 IDES server.Now I want that on Java Stack of server users should be able to reset their passwords themselves.

For it I have set the parameter

ume.logon.logon_help to true

And maintained our SMTP server IP in portal UME configuration.

But Now issue when I trying to reset by password by "Get Support" option.

and entering my last name,first name and login ID.

Its showing incorrect user information.

While i checked several times I am providing right information.

So please suggest is there any other mandotory step also to configure it.

I used link :

Please Suggest.


Edited by: Deepak Mittal on May 6, 2009 9:48 AM