Hi,
We are in the process of migration dunning related data. We have migrated the dunning level in customer master, obtained from the legacy system. Also, the last dunned date is also updated in customer master accordingly and open items have also been migrated.
The issue is for the migrated customer, when we run dunning cycle in the new system for the first time, the dunning level executed is dunning level one always. however, in reality it could be a higher level as the customer might be on dunning level 2,3.... in the legacy system.
Any inputs on how the new system has to take the next relevant dunning level?
Appreciate inputs!