on 08-06-2018 4:52 PM
Predictive support section in the newly released version 2.1.2 says 'This service is temporarily disabled. The PSA service will return in 2.1 patch 3'. Any idea when patch 3 is planned to release?
Hi Ramprasun
Thanks for posting.
The Predictive Support Alerts terms of service is being reviewed/updated for GDPR. We hoped to turn it back on for Patch 3 but we need to release Patch 3 this week and as a result, we may need to postpone this for Patch 4. However, as soon as the team reviewing the terms of service is complete, we will release Patch 4 (so it may only be another month or so).
Thanks for your patience.
Regards
Toby
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