Can any one provide me the solution for the following:
When I execute HREIC transation code it is leading to IC Webclient but I can see only one tool bar at the top but could not see any applications in the IC webclient page.
Can any one let me know how can I get all applications and required fields on IC webclient page? (fieldslike status, priority, channel etc) Currently I can see tebs of scrtch pad, accept, reject,hold,end & dialpad. No other things its completely blank rest of the page.
Is any configuration required or what settings are to be done? or we are missing software prerequisite ?