Order Acknowledgment for selected line items

[nitin_biswal]

Hello Experts,

I have one requirement where user wants to send Order Acknowledgement to customer for selected line items in sales order. They also want to combine different line items from different sales orders of same Sold To Party and send a single order acknowledgment to customer for those line items. We suggested them to use item Output type but they are saying that the customer would get more than one OA which is not acceptable. I am wondering if this is feasible in SAP or not. If somebody help me to give some idea to achieve it,then I would be grateful to him/her .

regards,

Nitin

[nitin_biswal]

Is anybody there to help me out here ? I am totally stuck in this requirement, please help me

Regards,

Nitin

[nitin_biswal]

Hi Experts,

For this I am planning to create a Z report which will show all the sales order with line items of the customer and there user can choose the line items radio button and send OA for those line items only, because I don't find any standard way to do this. I am not sure how to achieve this. Can anybody guide if I am correct or not and how this can be achieved.

regards,

Nitin

[nitin_biswal · Accepted solution]

Closing the thread as issue resolved by ABAPer help

[nitin_biswal]

We have done it with help of our ABAPer, so closing the thread.

[Lakshmipathi]

I am really surprised to note that your client follows the first option which will screw up the entire SAP functionality. Coming to your requirement, you can very well get all the open order quantity from VBBE table. Ask your ABAP team to include the logic to validate this table, in the smartform and send the output

[nitin_biswal]

Hi lakshmipathi,

Thanks for your response !!!

I understand your point but my requirement is to send different items of different Sales orders into a single OA to customer. Is it possible ?? And as we have multiple orders what can be the triggering point ? We can not trigger in every sales orders as it would send lots of OA to customer. But we want a single OA of different items of different sales orders. How can I achieve this please guide me !!

Regards,

Nitin

[Lakshmipathi]

As I already told you, you will get a consolidated open order list from the table VBBE where you consider VBELN & OMENG. Ask your ABAP team to consolidate this into one OA and schedule a job in a frequency as demanded by your client. If the number of orders being created daily is on the higher side, then, you can schedule the job every night (after closure of business hours) or twice a day.

[nitin_biswal]

Thanks Lakshmipathi !!!

I will connect with ABAP team and let you know if I still need any help from you .

Regards,

Nitin

[former_member326996]

Hi Nitin,

You can meet this requirement in two ways. One by rejecting line items which you are not able to supply or your customer has asked to remove from order because of price or not able to meet customer requested delivery date. This way sales order acknowledgement will contain only items which are confirmed and not rejected. Then in output determination you have to develop a smart form which captures data from these sales orders and will trigger an output for order acknowledgement. You have to make sure that data copied from sales order to this form contains sales order number, line item number and status of order confirmation.

Second way is for example your customer has requested not to cancel any item but to share order acknowledgement whenever items are confirmed. Then you have to set a status for these line items. Using these status in copy control program copy data from different sales orders to Order acknowledgement smart form (probably you have to develop it from scratch or take a nearest one matching and modify).

Thanks,

Sarvesh

[nitin_biswal]

HI Sarvesh,

Thanks for your valuable answer !!! First option they are using currently i.e currently they are rejecting the line item in the original order which needs to send OA to customer marking as "duplicated order "and creating another order for partial quantity which are confirmed for that particular item. So in this way they are rejecting lots of sales orders and creating lots of new orders in a year which takes lots of time and efforts.

Regarding your second option, could you please give me some light on this ? How can I fetch line items from different Sales orders which are going to be crated in a single delivery and what would be the triggering point , I mean in the sales order we have to trigger that output ? which seems difficult as we have multiple Sales orders. Can we trigger that output some where else ? How can we copy data from different sales orders into Smart Form please guide me.

Thanks ,

Nitin