problem in polling sender file CC

[Former Member]

Hi,

On a sender File CC, I set the poll interval to 300 secs.

If I inactivate the CC and re activate the CC after some interval, the CC pools 2 times within 30 secs interval.

Why is it behaving this way?

I tried 3 times by inactivating and activating and all the cases, it works the same way.

It is on 7.0, SP 13.

Regards,

Venkat.

[Former Member · Accepted solution]

May be this is Cache issue. Check the Central Adapter Engine Cache Instance in the Cache Status overview.

Refresh the CPA Cache also... sxi_cache

[Former Member · Accepted solution]

Hello,

Configure a new adapter after deleting the existing one and then refresh ur cache.

Thanks and Regards

Hemant

[Former Member · Accepted solution]

Hemanth,

I dont think this is a issue with cache refresh.

I have refreshed cache and even restarted server once...

but still the issue persists.

You just try creating a sample scenario and set the poll interval to 300, deactivate the sender CC and re activate the CC.

It will poll immeadiately for 2 times in one minute of activation.

-Venkat.

[GabrielSagaya]

Try to reactivate your communication channel

execute http://<host>:<port>/CPACache/refresh/mode=full in internet explorer for CPA Cache Refresh