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Former Member

Document locked by user


When I try to open a document in edit mode, I get below warning message.

''The document is locked by usr ABC.The document is opened in display mode''

Because of this I am not able to edit.

I check in SM04 and user ABC is not logged into system.

How can this be resolved?

Please advise.

Best Regards,


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2 Answers

  • Best Answer
    Apr 30, 2009 at 11:26 AM

    Also check with ur user ABC has not check out the document.

    Because if it is checked out even then it is locked for changes

    Hope it helps



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    • Former Member Former Member


      Check-In and Check-Out functionality is used to control(Locking) the changes of a document.

      Bottomline is more than a user can't change a document at a time(to avoid redundancy).

      For example:

      If 2 users(USR1 and USR2) want to change a document-A. Both users can't change the document at the same time.

      1. First, USR1 checks out the document-A. So that no one can change the document until USR1 finishes his change. Once USR1 completes his change, he will Check-In the document-A.

      2. Now, USR2 will be able to Check-Out the document and do his changes. Finally USR2 will Check-In once he finishes his changes.

      Finally document-A will have both users changes.

      Solution for your issue:

      Option1(If you have the recent version of the document):

      1. Login as user ABC and delete the document.

      2. Login with your user and create the document as a new document.

      Option2(If the existing document in system has the recent version):

      1. Login as user ABC and select the document; copy the document(use Copy Document button next to Check-In/Check-Out button).

      1.1. Once you see an information message at the status bar saying that document is copied in buffer, insert the copied document - "Insert as Copy"(use Insert Document button next to Copy Document button).

      1.2. Delete the old document which was checked-out user ABC.

      2. Now, Login with your user and check out the document for changes. Check-In the document once you finish your changes.


      Hope you will know check-in and check-out now.



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    Former Member
    Apr 30, 2009 at 07:34 PM


    Note 913174 - Check-out lock cannot be removed

    There is a download button on the same tab, looks like an arrow pointing to the right. Download it then check it in.

    You could also display it and save a copy as... on your local hard drive.

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