CUP. How to remove a deleted active Request Type from Request Access screen

[former_member196034]

Hi,

I created a new Request Type in CUP, assigned actions, marked it active and saved.

I then deleted the Request Type without first marking it as inactive.

The request type is still visible on the 'Request Access' page but no longer visible on the 'Request Type' screen in Configuration.

Is there a way to remove this from the 'Request Access' page without rebooting?

Thanks,

Babak

[Former Member · Accepted solution]

This is interesting. Can you try to reload cache by going to miscellaneous screen? If that doesn't work then you can restart Java engine.

Regards,

Alpesh

[former_member196034 · Accepted solution]

Dude I just helped you pass the 1000 point barrier.

Excellent answer, refreshing the cache in the Miscellaneous section worked.

Well done.

[Former Member · Accepted solution]

Hahaha. Thanks, Babak. Glad, I can help.