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Former Member
Apr 29, 2009 at 11:38 AM

Personalize link does not work without proper authorization

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Hello!

I have an issue in the CRM 7 web ui and the Personalize link in the header.

We have removed all "unecesary" authorizations and now the users can not get the personalize page. When they click the link they don't get any new page, they get the same page they had before clicking on the link.

We are also missing the Manage Reports menu entry for the user, the link is enabled in Nav bar profile and visable in SPRO.

If I give the user SAP_ALL and SAP_NEW, the link works........

The trace in ST01 doesn't provide any useful info....

All auth. objects are green and ok

There is nothing in the logs or any of the trace files.....

Has anyone encountered this before in CRM 7 or CRM 2007?

Thanks!

rollo