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Former Member
Apr 29, 2009 at 07:54 AM

Can't configure SMSY

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Hello,

i'm new at SAP and i have trouble with SM configuration. I correctly configured OSS1 and saprouter, everything is working ok.

I created also landscape, and that's working fine also, except that i can't do Read System Number. I recieve error SAP customer number unknown for installation number XXXXXX.

I also checked that in job: REFRESH_ADMIN_DATA_FROM_SUPPORT i have error in log: No destination for SAP customer number.

I configured SPRO Connection to SAP -> One SAP Customer Number

1) In transaction SOLUTION_MANAGER i configured Settings -> Global Settings with my user to SAP Marketplace (i included S and leading zeros) and password.

I created two RFC to SAP as a copy of SAPOSS:

SAP-OSS

SAP-OSS-LIST-O01

In logon tab i wrote my user to SAP Marketplace (i included S and leading zeros) and password.

Connection test and authorization test were OK.

Last thing i done was transaction AISUSER:

In column User i wrote my username in the system.

In cloumn SAP Customer Number i wrote our company customer number.

In column Contact Person i wrote my OSS user (without S and leading 0).

I can't also choose my system version in maitenence optimizer, but i think it's connected.

I have implemented note: 0001140138 No destination found for SAP customer number.

Any suggestion what more can i check?