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Former Member
Apr 28, 2009 at 07:59 PM

Crystal Reports 2008 upgrade

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Greetings everyone-

I recently installed Crystal Reports 2008 (CR2008) upgrade. Some users can access existing reports normally. Other users have to open the application first. The error that pops up for the users experiencing this is: "Error 1706 no valid source could be found for product Crystal Reports 2008.The windows installer cannot not continue." Then it attempts to locate an install file from the same location I ran the setup.exe from, it does not give me an option to "browse." We are running CR2008 installed on the local machine, it is on top of Crystal Reports Version 10, and the operating system is XP Professional SP 3. Any thoughts or suggestions on how to resolve this would be greatly appreciated. Thank you for reading this.

Cheers

MJ