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Former Member
Apr 28, 2009 at 01:40 PM

Configuring Solution Manager: Alternative Role to SAP_ALL


This is a general question regarding configuring Solution Manager and note 834534. I am configuring Solution Manager 7.0 at a client site. The main components that I am configuring are on the Monitoring and Operations side; for example, System Monitoring, Service Desk, Issue Management, and Change Management for Maintenance Optimizer. CHaRM will follow later on. Additionally, the client would like to use the project side of Solution Manager.

When I took training for Solution Manager from SAP, the SAP instructor advised the class to have SAP_ALL when configuring Solution Manager The problem I am having is that the client will not issue me SAP_ALL in the Solution Manager instance, regardless of the recommendation in note 834534. I can understand the client's reluctance to issue SAP_ALL, even though Solution Manager is not a financial system in of itself, however, I have found that I am constantly having to ask for authorizations as I step through the wizards and the Scenario-specific settings. When I run into issues which require further investigation by running transactions to check certain settings that are not specifically tiedd to a wizard or scenario-specific setting transaction, I run into further delays as I ask for additional authorizations to troubleshoot issues.

We have implemented the roles and assigned them to my ID in Solution Manager as outlined by the SAP Solution Manager Security Guide to the fullest extent possible; and I have been issued "Basis Roles" that the client issues to their Basis team. Regardless of these actions, I still run into authorization issues.

My question is, apart from the SAP Solution Manager Security Guides recommendations (which does not mention SAP_ALL), is there a role being developed, or has been developed that can be assigned to the Solution Manager configurator in lieu of SAP_ALL (as per note 834534)? I would think that this issue has been raised before, particularly since many companies have implemented SOX controls and are skittish about issuing SAP_ALL.

Your feedback is most appreciated.