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Former Member
Apr 27, 2009 at 10:34 AM

Escalation mail

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Hi,

We had 7 level approval for Shopping cart.

Once SC is created, mail will trigger to approver1 to approve. However, if the approver1 not approved with in 48 hours mail should escalated to Senior Manager and remainder goes approver.

How to do this, can u please give me some hint on this?

Thanks

Harish