on 11-10-2016 3:13 PM
Hello Experts,
We are installing Analysis 2.2 SP4 on some of the users desktops as they have got recently upgraded to office 365 using Excel 2016.
Some how after installation when we click on Analysis for Microsoft excel application it throws error message. Any idea of what is happening. Thank you
Thank you
Regards,
Reddy
Hi Reddy,
Check if you have some excel process running on the background.
Usually this error message appears when you have an excel process running or remaining on the task manager. Try to end all excel process and so open it again.
Thanks,
Diego
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Also this troubleshooting wiki has some options - https://wiki.scn.sap.com/wiki/display/BI/Known+issues+with+Analysis+Office
Also see this SAP KBA on how to read the launcher file: https://apps.support.sap.com/sap/support/knowledge/preview/en/2323556
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Please share details of what is in the log file folder. Click the Logfile folder
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
User | Count |
---|---|
88 | |
10 | |
10 | |
9 | |
7 | |
7 | |
6 | |
5 | |
4 | |
4 |
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.