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Former Member
Apr 24, 2009 at 03:04 PM

Error message in portal when manager tries to submit a PCR

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Hi

I have an unusual / rare case that no-one seems to have come across before in the technical team, where a manager with MSS access is trying to submit a personnel change request to modify an employee's position (just a change in part time hours for the WSR) in the portal. When the manager goes through the action all is fine. At the end when they click on the submit button, they receive the following message which prevents them from sending the PCR:

There is an error message submitting your request. The error text is:

Enter a valid date (for example,)

Has anyone come across such an issue before possibly ? In our test environment we do not encounter the same issue as in production for this manager and so it's a little odd as we are not able to replicate the problem.

Any assistance would be much appreciated.

Nicola