Calling from the VC application -> integration with IP Telephone

[Former Member]

Hello,

We have the Sales Role (Sales Cockpit), designed for our customer using VC. The Sales role needs to be enhanced with the calling functionality. Client has IP telephones.

Can somebody please suggest on if that is possible, if yes how that can be done? Any How to guides would be helpful? Are IP telephones enough or some other calling / voip devices needs to be integrated?

Thank you in advance.

Best regards,

Dharmi

[former_member193545]

Hi

Is this issue still relevant? I think that you should post the query on the general netweaver forum for a better response.

Jarrod

[Former Member]

Hi,

Thank you would post there.

Regards,

Dharmi