Crystal report XI bug(Supposed)

I use Crystal Report XI developer italian (version 11.0.0.1282) and I develop an application using VB6 (sp6) and an access2000 mdb.

in the viewer,I have a stretched logo on the top of the report, and beetween the first and the second page there are in xample "Element1" and "Element2".

now, the problem is: if I use the pdf export of crystal report, the output is exaclty the same of the preview, but if I use a printer (both pdf printer or a normal printer), I have my logo not stretched and Element1 and Element2 are in the same page.

what's wrong?do I forget something?

Do I need to update my version?if yes,could you please provide me the right link to update my version(I don't understand which version is correct for updating between Crystal Report XI,Crystal Report XI release1,Crystal Report XI release 2)?

NOTE:I have a zip file with the sample for this problem, but I don't know how to attach it to this post, if you need it, I can provide it to you in some way

Thanks

Andrea