Skip to Content
0
Former Member
Apr 22, 2009 at 11:26 PM

Intermitten Errors when running reports in Crystal Report Viewer

72 Views

Hi All,

We get intermittent errors when running the same crystal report over and over again. Most of the time, it would run perfectly fine. Once in a while we would see the error message below displayed...

Failed to open the connection. Failed to open the connection. C:\DOCUME1\USBOAD1\LOCALS~1\Temp\{432E6564-2811-4364-84FB-5E315F8DCBCA}.rpt

CrystalReportViewer - CrystalReportViewer1

Error: Object reference not set to an instance of an object.

We don't know how to reproduce this error. We tried looking into the BusinessObjects log files and the error is trapped inside C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\Logging\crystalras_2009420_3626_2716_ras.log with the message below:

ErrorLog 2009 4 21 11:28:28.598 2716 10272 (\servers\ras\dtsagent\reporthandler.cpp:11592): CReportHandler::buildReportViewerError: CSResultException thrown. ErrorSrc:"CRPE" FileName:"\servers\ras\dtsagent\reporthandler.cpp" LineNum:11588 ErrorCode:756 ErrorMsg:"Failed to open the connection.

Failed to open the connection.

C:\DOCUME1\USBOAD1.000\LOCALS~1\Temp\{432E6564-2811-4364-84FB-5E315F8DCBCA}.rpt" DetailedErrorMsg:"

Question:

Does anyone know why this is happening? Any help will be much appreciated. It happens maybe 1 out of 10 times the report runs.

Versions:

CR XI R2 SP1

.Net Framework 2.0

Windows 2000 SP4