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Former Member
Apr 22, 2009 at 06:33 AM

Activity journal Description missing after Synchronization

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Hello friends,

When i try to create activity journal of one type the details are getting saved. The description of the journal is missing when I synchronize it with the server. The jounal details are safe but, i can see blank at the journal description.

I could find the reason for this by analysing the SQL query as the Journal list is filtered on the Division field when we try to retrieve the journal details of an existing activity (we could get all the journal types when we pass the Division as blank). We couldn't identify where this Division field is set and why is it not filtered in the same way when we initially open the Journal tile for a new activity.

Please help us to retrieve the Journal description after the synchronization.

Thanks & regards,

Swarna Seeta