The Who's Who search on the Compensation Planning iView does not meet the requirements of my company as it is not a "smart" search. When searching the case must be exact or no results are displayed. For example if I search for "kyle" instead of "Kyle" it displays 0 results. I have read a little about this iView's search method and found that the properties should be set to "Linguistic" and if it doesn't find any matches using that method it will try the "Fuzzy" method yet still I get 0 results unless the case is exact.
The ESS version of Who's Who is different and does not have this problem with the case.
Does anyone have any ideas on where to begin to correct this to make it easier for the users?