Dear All,
We have been using ALD Add-On through terminal servers(All Users) for printing most of our documents in 2005-A.
ALD Version is : 6.80.01.75
Now when we log in SAP B1 ALD (Gives an error message " Cannot Start Add-On" in terminal server to all users.
The same ALD Version is working in Main SAP Business One and External server.
We did each of the following in terminal server still problem is occurring.
1) We have deleted the files in the temp folder.
2) We have unregistered the ALD Add-on through terminal server and logged off SAP B1 and then re registered the ALD Add-on through the terminal server. But it is working in main and external server but not in terminal server.(The error message i get it : "Cannot Start Add-On" )
3) We have also copied the ALD Set up files together with ARD and related files from the main server. Un registered the ALD through terminal server logged of from SAP B1. ALD Set up files re processed in terminal server. Again we have registered the ALD through terminal server.But it is working in main and external server but not in terminal server.(The error message i get it : "Cannot Start Add-On" )
4) I also did the steps given in SAP Notes : 859867 dated on 17 April 2009.
Please help me in this regard to solve this issue.
Thanks and regards,
Venkatesh.R