Hi
Because all user application licenses (CRM sales, CRM service, and Professional) are assigned to named users how do we deal with the situation when a member of staff leaves the company and we wish to re-assign that license which is now no longer used to a new user? Can I do this from within SAP or do I need to email SAP regarding the name change?
I have done a search on this site and the internet but cannot find any information regarding this.
Thank you for any help.