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Former Member
Apr 21, 2009 at 11:42 AM

User license questions - old user is leaving

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Hi

Because all user application licenses (CRM sales, CRM service, and Professional) are assigned to named users how do we deal with the situation when a member of staff leaves the company and we wish to re-assign that license which is now no longer used to a new user? Can I do this from within SAP or do I need to email SAP regarding the name change?

I have done a search on this site and the internet but cannot find any information regarding this.

Thank you for any help.