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Former Member
Apr 20, 2009 at 03:49 PM

Alert Rules

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Hi,

My customer uses XI Alert Rules.

I created alert rule for every interface. The difference between every rule is the Sender/Receiver Namespace.

Theoretical failure that is not related to any of the Sender/Receiver Namespaces (my conditions) can occur.

Therefore, I created a general rule which has no conditions.

The problem is when there is a failure in one of the interfaces, two alerts are sent.

The first alert belongs to the relevant rule, which his Sender/Receiver Namespace equal to the interface which has failed.

The second alert belongs to the general rule.

The user has to confirm both of the alerts although they are identical.

Is there a way to configure that general alert will be sent, only when there are no alert rules that are fit ?

Thanks,

Ofir