Hi Everyone,
We have an issue in a steady state ECC 6.0 environment.
In the Quality box, while raising a creidt memo the more specific table(Say A) for account determination gets ignored by the system with the analysis as "Acess KOFI not carried out (initialized field)" and the access sequence goes down to a more general table(say B ) below. This leads to wrong account determination.
The missing field in table A per as the account determination analysis is 'billing type' which is a standard field, getting populated properly in the credit memo.
The issue does not exist in the live production box. There were no recent config changes moved in to quality, but it was recently refreshed from the production box.
My guess is the access sequence for the accounting condition type KOFI may have to be re-generated by opening the Quality box. Please advise .
Thanks,
Hemant