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Former Member
Apr 20, 2009 at 07:55 AM

Creating returns as a follow up of complaint

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Hi guru's,

I have created a Complaint ( copy of CRMC) and as a follow up i created a returns document (copy of CRMR).

Now my query is " Is there a way to stop the creation of one more return of the same complaint line item ( To stop the dupliction)"

Currently the system is allowing as many returns documents as follow up of complain as possible.

Please reply ,

Thanks

Regards

Raj