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Enterprise Portal - Logon Limit reached

MKM
Active Participant
0 Kudos

Hi All,

We have been facing issues while logged in concurrent user limit exceeds 200 in enterprise portal.

Getting different errors as below.

  1. Logon limit reached. Try again later.
  2. 503 - Service not avaiable
  3. 500 - SAP Internal Server error. ERROR - A request for server was sent to server erp-erv1. Note 1364846 (Termination: ERROR_MESSAGE_STATE)
  4. 500 - Dispatching Error

Below are the system configuration for EP.

  1. Netweaver Version 7.31 Patch Level SPS20.
  2. Portal UME is local, no backend as ECC or LDAP.
  3. We dont have SAP Web dispatcher. Instead of that, there is a F5 Load balancer.
  4. We have 4 instances and each instance have single node.
  5. Maximum heap size assigned to each instance is 4 GB.

There are below 3 snap shots attached for below configurations.

  1. RTC Engine
  2. Cluster-data->template->services->security->session_size
  3. Polling parameter

I have gone through below sap note.

2190354 - "logon limit reached" error when Logon to AS JAVA

Our goal is to, it should accommodate 1000+ users.

A quick guidance will help a lot.

Thanks,

Manoj Mohanty

Accepted Solutions (0)

Answers (1)

Answers (1)

fabio_sarmento
Contributor
0 Kudos

Hi,

I fix your tags in order to direct you to the right experts.

Regards,

Fabio

MKM
Active Participant
0 Kudos

Thanks Fabio...

But till now no answer 😞