Crystal Report

[Former Member]

Hi all,

After the crystal report installation, though it works properly in Server machine it does not work in the client, and gives the following error..

1. Add -on crystal report for SAP Business One: Installation failed.

2. Add on executable file not found.

This is the serious issue that has to be solved immediately... Kindly provide us solution at the earliest.

Thanks & Regards,

Vasanthi.

[Former Member · Accepted solution]

Hi,

Can you please let us know what you are trying to do? The product details? How have you deployed your application? Is this a web or windows application? Do you mean that the application runs fine in the server machine but not in the Clients browser?

Please make sure that you have the Crystal Runtimes installed in the clients machine? [This|https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_dev/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes%7B6163636573733d36393736354636443646363436353344333933393338323636393736354637333631373036453646373436353733354636453735364436323635373233443330333033303331333233313335333833323336%7D.do] note may help you.

Regards,

AG.

[Former Member]

No response from Customer. Closing.

[former_member183750]

If you need an immediate solution, I'd suggest obtaining phone support contract from here:

http://store.businessobjects.com/store/bobjamer/DisplayProductByTypePage&parentCategoryID=&categoryI...

Remember, this is only a community forum. You may get an answer, you may not. It may be quick, it may not. Also, the more info you provide, the faster the potential resolution. See the [Rules of Engagement|https://www.sdn.sap.com/irj/sdn/wiki?path=/display/home/rulesofEngagement]

Step 2 Asking Your Question; Provide Enough Information

Also, see my blog on the same topic:

/people/ludek.uher/blog/2008/11/24/what-do-i-need-to-do-to-get-the-fastest-issue-resolution

Ludek