Skip to Content
0
Former Member
Apr 20, 2009 at 05:35 AM

Customer clearing

47 Views

Hi,

I have a requirement as below. Our client is a University, they will treat their studetns as customers.

Right now, they have an issue... i will give you the example as below.

1. Inovice raised for rs.10,000

2.Amount received from studetns rs.5000(as a partial payment ... we can say that it is 1st term fee)

they were following mannual clearing. it means, when the amount matches, then only they are doing clearing.

3.In addition to the above, they are following Dunning. So, due to partial payments are not cleared, system it is issuing dunning letters for the full amount i.e.Rs.10,000 instead of rs.5,000. It is creating problems to the unversity regarding the improper amount.

They are asking is there a way to do clearing for partial amounts and issue the dunning letters for the balance amount i.e. rs.5000 only.

I am looking for your suggestions, how to handle this mater.

Thanks in advance.

Regards,

Prasad