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Ldap integration users not gettting in access request

Nov 10, 2016 at 10:44 AM

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Former Member

Hi,

We are in SP12 GRC 10.1

We have integrated the LDAP with GRC for data source.

But users are not getting in access request form in F4.

Kindly suggest

Thanks,

Lakshmi

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7 Answers

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Former Member Nov 10, 2016 at 11:38 AM
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Hello,

Please refer the note for issue

2205768 - Unable to search LDAP users in Access request

Regards

Baithi

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Former Member Nov 10, 2016 at 11:55 AM
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Hi Srinivas,

We already refer this SNOTE.

While searching user getting error as

Error      User search failed for given criteria. Try again

Thanks,

Lakshmi

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Former Member Nov 10, 2016 at 02:38 PM
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Hello,

Please check below setting

IMG/> GRC> Common Component Setting> Integration Framework> Maintain Connection Setting

Under this, choose PROV work area and select your LDAP sub-scenario and click on 'Scenario-Connection Type Link'. Here, under column 'Class/Interface', give class name as 'CL_GRAC_AD_ACCESS_MGMT_LDAP'.

Also make sure that User Data Detail Source is also configured. There could be possibilities that User Data Source is LDAP and user is searchable, however User Data Detail Source is not maintained or some other system. In such case, user details will not be populated.

did you get chance to refer the below Note

1978357 - "No records found for the search criteria entered" for LDAP user search

Regards

Baithi

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Former Member Nov 11, 2016 at 05:08 AM
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Hi Srinivas,

Above mentioned all configuration are there in system.

I already refer the 1978357 - "No records found for the search criteria entered" for LDAP user search.

But still no luck.

Thanks,

Lakshmi

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Former Member Nov 11, 2016 at 12:15 PM
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Hi Lakshmi,

Have you checked the below KBA

2243812 - How to check if your LDAP properly configured on GRC? Simple! UseLADT

Regards,

Manju

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Former Member Nov 11, 2016 at 12:39 PM
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Hi Lakshmi,

Also check the below KBA

2359120 - User search mechanism in Access Request explained

Regards,

Manju

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Former Member Nov 21, 2016 at 02:29 PM
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Thanks,

issue got resolved by correct mapping fields and base entry

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