Hello Friends,
I recieved a request for printer setup with the below details.
O/P Device name uadu001 and uadu001a both pointing to the same printer.
Trays :
- Tray 2, 4 and 5 will contain A4 paper.
- Tray 3 will contain A3 paper.
Printer server : DELUADUTCGT01 (10.187.13.173)
Print queue : DELUADUTC30877
Printer Model : HP Color Laserjet CM 6040 MFP
Printer driver installed on the server : HP Color Laserjet CM 6040 MFP PCL6
Can you please check that on printer : uadu001
- Tray 2 - A4 - Checked
- Tray 3 - A3 - Unchecked
- Tray 4 - A4 - Unchecked
- Tray 5 - A4 - Unchecked
Can you please check that for uadu001
- Tray 2 - A4 - Unchecked
- Tray 3 - A3 - Unchecked
- Tray 4 - A4 - Checked
- Tray 5 - A4 - Checked
Based on the requirements i have defined this O/p devices pointing to same printer. We are using ACCESS METHOD "C", But when the user tries to print he recieves an message as *Processing* in sp01( spool request) and if i try to check the O/p request i gives an error saying
WAITING IN HOST SPOOLER (x) where x is a numeric and it gets incremented every time we test to print.
Please advice on what needs to be checked here to fix the issue.