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Partner Function from C4C to S4

Hi experts.

We´re making an integration beetwen C4C and S4 and we´re sending customers from c4C to S4.

As per my understanding when creating a customer in S4, himself is assigned as sold to, bill to, prayer and ship to automatically, but when the customer is being sent from C4C to S4 i get the error:

"Mandatory partner function AG is missing for sales area &2"

"Mandatory partner function RE is missing for sales area &2"

"Mandatory partner function RG is missing for sales area &2"

"Mandatory partner function WE is missing for sales area &2"


This partner functions are cretaed automatically in S4 if i create the BP from tr XD01, but not when i send information from C4C to S4.Is it correct to asume that C4C has to send this partner functions? The mapping is correctly mainteined into C4C, but still i can not see the functions into the XML sent: pyload.txt

Or S4 has to be configured to auntomatically create that Partner functions?
Please help me.
BR

pyload.txt (8.4 kB)
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7 Answers

  • Best Answer
    Oct 02, 2018 at 02:28 PM

    hci-1.pnghci-2.pnghci-3.png

    Hi Angel,

    You can find my HCI screen shots.

    First I just copied "Partner Function" subtree and then disabled the standard one as in screen shot on S/4 HANA side ( target system). The important points are:

    1- Partner function subtree should be mapped with your custom account group field to assign number range

    2- Party role code is defined by default for example AG. You should copy another subtrees for RE,RG and WE as well. So there will be 4 different copy partner functions on HCI.

    By the way this method working fine by sending just one sales data. If I send more than one sales org. then ı m facing same issue for 2. or 3. sales orgs as well. I m trying to solve it by custom mapping on HCI again. I will let you know when I solve that issue.

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  • Aug 10, 2018 at 01:16 AM

    Hello Angel,

    I'm facing the exact same issue.
    Did you found a way to make it work?

    Best regards,
    Benjamin

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  • Aug 29, 2018 at 05:53 PM

    Dear Angel,

    How did you fix this eventually? I ran into the same.

    Thanks,

    Rogier

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  • Aug 30, 2018 at 04:49 AM

    Dear Angel

    You have to maintain these roles in C4C Account so that they can be replicated to S4.

    If you are not maintaining these roles, then BusinessPartnerRelationshipReplicationSelfInitiatedOut which is responsible for carrying these relationships will not be triggered at all to S4

    Thanks and Regards

    Sikander

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    • Hi, Sikander. Thanks for responding.

      I´ve maintained this roles in account activity into C4C (Image 1)

      l´ve also mapped in BusinesPartnerRole (image 2)

      But still i´m facing the same issue, when a cutomer is sent from C4C to S4 with sales area, the partner functions error is shown

      Also i´ve checked out the payload sent from C4C and does not contain any of this new roles

      Did i miss something?

      Hope for you to help me.

      Best regards.

      1.jpg (125.4 kB)
      2.jpg (109.4 kB)
  • Sep 06, 2018 at 08:59 AM

    Hey Angel,

    As a first thought: If you have in C4C a customer 123 with Relationships (Partner functions) : Sold-to ABC, Ship-to XYZ, have you first ensured that Customers ABC and XYZ have already been replicated to S/4?

    Thank you,

    Carina.

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  • Sep 29, 2018 at 10:30 AM

    Hi Angel,

    I just solved the exact same problem with HCI custom mapping. In my opinion all customizing fine on your side but for partner function replication you have to arrange some custom mappings on your integration tool. ( HCI, PI/PO or etc.)

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  • Oct 03, 2018 at 08:51 AM

    Hi Angel,

    I just mapped partner functions for multiple sales organizations as well by adding below mapping and also in attached document. Its working fine for both scenarios now.

    Account group -> Copy Value->Partner Functionhci-mapping-for-multiple-partner-functions.png

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