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SAP Business One version for HANA users locked.

millicentdark
Contributor
0 Kudos

Hello Experts,

My users in SAP Business one using SAP HANA have been locked out when they want to login including super user "manager".

Any idea how to unlock "manager" user?

I used the query below but I still get the error,"user is locked, contact system administrator"

UPDATE OUSR SET "Locked" = 'N' where "USER_CODE" = 'manager';

Treat this with urgency.

Regards

Justice

Accepted Solutions (0)

Answers (1)

Answers (1)

kothandaraman_nagarajan
Active Contributor
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Hi,

Do you have other super user in database? If not, you have submit ticket to SAP to unlock manager ID.

Note that, direct UPDATE of SAP B1 tables are not allowed by SAP and if any issue due to update, SAP won't support.

Regards,

Nagarajan