Hi Experts
I have a issue where I have to track the shipping status in CRM 2007 Web channel(b2c) shop ,Able to create order from b2c application . At the end of sales order creation process (MY ACCOUNT screen),
My Orders
Completed Orders
when im checking Completed Orders i can see the order status but not able see the link to track the item
in the order (the small truck icon) is missing.
I gone through R/3 e-commece
for which do i need to do any configuration in CRM systems,
i would appreciate your help
With Regards
Neha