We have several users using OLS V4.2 on one of our citrix servers. However, one of our users can upload an excel sheet into OLS. She always gets the error :
Package Result = Error]
Package: Import excel V2
Appset: Blagden
Application: SALES
Request Time: 2009-04-14 16:56:18
Start Time: 2009-04-14 16:56:18
End Time: 2009-04-14 16:56:18
Total Time: 00:00:00
TOTAL STEPS 8
1. Assign initial parameters: completed in 0 sec.
2. Create Temp Table: completed in 0 sec.
3. Transform Data Task1: completed in 0 sec.
4. update: completed in 0 sec.
5. update rejected: completed in 0 sec.
6. Transform Data Task2: completed in 0 sec.
7. Convert data: completed in 0 sec.
8. Load and process: Failed in 0 sec.
[Selection]
----
XLFILE= DATAMANAGER\DATAFILES\FL_sales reporting outlooksoft_FL1_FL3_A2009_03.xls
SHEET=TOTAL
TRANSFORMATION= DATAMANGER\TRANSFORMATIONFILES\my Files\import historical data.xls
CLEARDATA= No
RUNLOGIC= Yes
[Messages]
----
[ The load file does not exist ]
I deleted the user from the userlist and reprocessed security. I added the user again in the admin group and reporcessed user security. Same error.
When the user logs on on citrix using her profile and starts Webexcel using my profile - no problem.
My profile has administrator rights and she may not have them. So I really want her into the usergroup.
We renamed the file to upload to a file with 8 characters - same problem.
Anyone any experience with this error and how to solve it ?
Thanks for your reply.
Johan