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Former Member
Apr 15, 2009 at 12:34 PM

Load file does not exist

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We have several users using OLS V4.2 on one of our citrix servers. However, one of our users can upload an excel sheet into OLS. She always gets the error :

Package Result = Error]

Package: Import excel V2

Appset: Blagden

Application: SALES

Request Time: 2009-04-14 16:56:18

Start Time: 2009-04-14 16:56:18

End Time: 2009-04-14 16:56:18

Total Time: 00:00:00

TOTAL STEPS 8

1. Assign initial parameters: completed in 0 sec.

2. Create Temp Table: completed in 0 sec.

3. Transform Data Task1: completed in 0 sec.

4. update: completed in 0 sec.

5. update rejected: completed in 0 sec.

6. Transform Data Task2: completed in 0 sec.

7. Convert data: completed in 0 sec.

8. Load and process: Failed in 0 sec.

[Selection]

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XLFILE= DATAMANAGER\DATAFILES\FL_sales reporting outlooksoft_FL1_FL3_A2009_03.xls

SHEET=TOTAL

TRANSFORMATION= DATAMANGER\TRANSFORMATIONFILES\my Files\import historical data.xls

CLEARDATA= No

RUNLOGIC= Yes

[Messages]

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[ The load file does not exist ]

I deleted the user from the userlist and reprocessed security. I added the user again in the admin group and reporcessed user security. Same error.

When the user logs on on citrix using her profile and starts Webexcel using my profile - no problem.

My profile has administrator rights and she may not have them. So I really want her into the usergroup.

We renamed the file to upload to a file with 8 characters - same problem.

Anyone any experience with this error and how to solve it ?

Thanks for your reply.

Johan