I am facing one typcial error while doing reversal of my excise document.
My User has tries to cancel the excise invoice by the following steps
cancelEXCISE INVOICE thru J1IH
then cancel commercial invoice thru VF11
but after cancelling thru this procedure the system is creating
Credit Balance in ED suspense thru one additional document created once we reverse commercial invoice thru VF11 after reversing Excise invocie . Ideally it should knockoff the value
after complete reversal and thereshould be not CR or DR entry to be open.
BUT ONE VERY STRANGE THING WHILE DOING MY TESTING IN DEV SERVER THE
ENTRIES ARE GOING CORERECTLY AND THERE IS NO ED SUSPENSE BALANCE IS
GENERATED.ALTHOUGH OUR DEV / QUALITY AND PRODUCTION SERVER ARE
CONFIGURATION WISE PURELY MATCHED AND ALL TRANSPORT GOES THRU DEV
SERVER ONLY BUT THIS PROBLEM IS COMING IN QUALITY AND PRODUCTION SERVER
PLEASE SUGGEST !!
YOUR EARLISET REPLY WOULD BE HIGHLY APPRECIATED !!!!