CRM Web UI - Authorisation error for Dashboard report

[Former Member]

Hello

I am accessing CRM specific BI reports on CRM Web UI for areas like Lead Analysis, Marketing and Campaign Analysis etc, and most of the reports are working fine. But when I try to access a dashboard report (I am not really sure if it is called daashboard report beside the report name- it gives me an Authorisation error saying that the 'User does not have proper authorisations'.

I have tried by assigning the role SAP_CRM_OR_USER suggested by a colleague, but even then I get the same error. Our Basis team does not have an idea on the exact role to be used.

Could anyone of you please tell me the exact role to be used in order to see those report on Web UI. Thanks.

[Former Member · Accepted solution]

Check out some building blocks: http://help.sap.com/bp_crmv12007/CRM_DE/BBLibrary/html/BBlibrary.htm

More information about the role SAP_CRM_OR_USER can be found in the documents:

- C41

- C04

- C78

Maybe this will give you some more information

[Former Member]

Thanks for the information.

[Former Member]

Hi,

you could also check the following:

1) Assign pfcg role "SAP_CRM_UIU_ANALTYICSPRO" to your user.

2) Assign business role "Analyticspro" within organization model to your position.

Hope it helps!

Regards

Christian

[Former Member]

Hi Christian

I have done as suggested, but unfortunately that did not solve my problem.

@ Remco - thanks for the documents, shall go through them.

Found a OSS note, trying to implement the steps mentioned in the note, shall update in the forum once it is done.

[Former Member]

Hi,

you could also check the following:

1) Assign pfcg role "SAP_CRM_UIU_ANALTYICSPRO" to your user.

2) Assign business role "Analyticspro" within organization model to your position.

Hope it helps!

Regards

Christian