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Former Member
Apr 09, 2009 at 05:58 PM

Need help iNSTALLING cr2008..GET "FAILED TO REGISTER" ERRORS

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I need help regarding installing CR2008/Visual Advantage. I had the evaluation copy of cr2008. My compnay purchased the CR2008 Visual Advantage. Upon calling your customer service, I was told that I had to UN-install the CR2008 evaluation copy then install the CR2008. I did the unstall HOWEVER, when I try to install the CR2008 that we purchased, i get the following error..HR

HR -2147024770-"c:\program files\business objects enterprise 12.0\win32_x86\REPORTCONVTOOL.DLL FAILED TO REGISTER"..

I get more that just that one...I have received this before and based upon this formum, i have delted the regristry in the following using regedit.exe

HKEY_LOCAL_MACHINE\SOFTWARE\BUSINESS OBJECT ;

HKEY_CURRENT_USER\SOFTWARE\BUSINESS OBJECTS..

Afeter i deleted the keys, I re-boot my pc and try to install the coftware again...BUT I GET THE SAME ERRORS...I have tryied this several times....what am i missing/not doing correctly