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Former Member
Apr 09, 2009 at 04:26 PM

Teamviewer changing lists as navigate through pages-probl for anyone else?

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Hi All,

We're using R/3 4.7, ESS 50.4 and MSS 6.1.20. After much correspondence with SAP we have discovered that the teamviewer does not behave the way we thought/want it to.

Basically as the teamviewer is applied on a page basis, each page gets their own teamviewer. In our teamviewer we have 3 distinct lists of employees. So if on one page you were looking at list 2 and you navigate to a different page, we expected to be on the same list. Unfortunately, if the teamviewer on the new page was previsouly looking at a different list, say list 3, the employees for list 3 would be displayed.

This is not what we want. In essence we want the teamviewer to work off the MY Staff workset, so that when you navigate between pages, the teamviewer will remain on the same employee in the same list. This to me is the most user friendly way and the way that makes the most sense.

If a manager wanted to view data for a single employee from a number of pages, (s)he could quite possibly have to reset the teamviewer on each page and select the employee again. This is totally unacceptable..

Has anyone else been bothered by this? Did anyone come up with a solution? I can't believe that this issue has not arisen before. I would be interested to hear similar stories.

Many Thanks,

Liz.