printing problem

[Former Member]

Dear All,

We have a business scenario wherein we have merged 4 sales order into one delivery and then one Invoice is created with ref to Delivery No. Then we created excise invoice with respect to Invoice no. While taking print out of Invoice, through smart forms the consignee/customer no is not visible for this single invoice.

In case of Other invoices with same scenario, the consignee name & address are visible.

Upon research i found that the consignee adress in the smart form(print out) is taken from customer master data, but in this single invoice the consignee name & adress is invisible.The customer adress is properly maintained in customer master.

However in the corresponding excise invoice the consignee name & address is visible.

Pls help.

Thanks in advance.

[Former Member · Accepted solution]

Hi,

If the customer name is maintained in master data , then the system should fetch this with no doubt.

However i had solved sililar issues:

Probable reason is that :

Check the program,,if this program is correct for other customer then it should be "characters assigned to field ".

e.g if characters specified to this fiels id 35,

customer name is maintained for 40 character length, then the system will not display complete name in the output because characters assigned to "customer name " is not under specified limit. Please check this with abapers.

Regards,

SAN

[Former Member]

Hi sdabap,

If the programmer is fetching the customer details from customer master record it must appear, As for Guess there is a problem in program and may be with smart form. Plase check with your abap consultant.

Thanks,

Swamy H P