on 04-09-2009 2:08 AM
Hi,
We are having solution manager to monitor all satellite systems. As part of which we assigned some alert methods for a R/3 system for backup notification, tablespace size notification kind of thing from RZ21 central autoreactions of solman for the R3. Method is showing up in R3 system and alerts are getting raised in R3 system and used to send notification whenever it happens.
All of sudden we noticed like the alert which is getting raised in R3 is staying there with the status
ACTION_REQUIRED. Since this is assigned from RZ21 of solman as central auto reaction method we could not manually force it to make as ACTIVE. What are the options to make this active in our scenario. I checked the forum before opening this message but nothing worked out.
Thanks
please check #509524 # 543414
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Hi Nesimi,
Thanks for the reply. Both the notes are already referred and the first one 509524 is not applicable for our release of ECC (6.0) and we already have large value for the parameter alert/MONI_SEGM_SIZE.
Regarding note 543414 also did not help as i mentioned earlier no configuration is changed all of sudden it stopped becoming ACTIVE (it was running good for almost 3 years).
Thanks
Murali.
Hi,
One thing i noticed recently is even i change or assign an auto reaction method from RZ21 of solution manager for a satellite system it is not showing the change in the satellite system...
ex: if i change the method name or assign a method to a node for a particular MTE class (say tablespace space check) of a satellite system from RZ21 of solution manager , it is not showing the changes in the satellite system.
This shows something to do between these 2 systems in terms of communication. Does anyone has any idea on this ?
Thanks,
Murali.
Just to add, we registered agent on a new ECC server to this central system and we could able to successfully dispatch an assigned method from central solution manager system to rz20 of ecc server for a tablespace node. Somehow it is not transferring the method only to this production ecc server all of sudden and also the alert stays at ECC server belonging to other nodes in ACTION_REQUIRED state for so many days.
Thanks,
Murali.
On the satellite system start the transaction "RZ21>Technical infrastructure
>Reorganize segment table" and execute this report by using the
default selections. This will delete all the SHUTDOWN segments of this
system
And reregister on the system you want the job to be running when alert raised. This fixed the issue.
Thanks,
Murali.
Hello Muralidharan,
I am facing the same issue.
Can you please let me know how did you reregistered on the system?
Currently we have the same case, we have the Solman as the central monitoring system connected to all satellite systems.
We can see that the alerts are trigged in solman, but the mails are not getting generated. We get the error action_required.
I ran the report for Reorganize segment table but how do you re-register the satellite system.
Thanks for confirming the same.
Warm Regards,
Rajeet
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