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I can't see the app in Fiori Launchpad after creating the role.

Dear Experts,

I'm having problem regarding the tiles in the Fiori Launchpad. I'm doing Checks.
Done with the following; (using this reference: https://fioriappslibrary.hana.ondemand.com/sap/fix/externalViewer/#/detail/Apps('F1577')/S11OP)

1. Installed all the required front/back end components.

2. Activated the required application (FIN_CHKBOOKMNG) and OData(FAP_CHECK_BOOKS_SRV).

3. Assigned the additional role needed to run the application.

-SAP_BR_AP_ACCOUNTANT

-SAP_BR_AP_MANAGER

I created a role based on business catalog (SAP_SFIN_BC_AP_CHECK). Unfortunately, I can't see the tiles after attaching the role to the user.

.What might be the error? I can't use the OData troubleshooting. There's no error log for this case.

Thanks for the help.

f1.jpg (84.7 kB)
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3 Answers

  • Best Answer
    Jul 25, 2018 at 11:12 AM

    I would start by clearing the cache in SAP using the following reports (clear your browser cache as well):

    /UI2/INVALIDATE_GLOBAL_CACHES
    /UI2/INVALIDATE_CLIENT_CACHES

    If that won't run the UI5 Index Calculation using report:
    /UI5/APP_INDEX_CALCULATE

    There is a lot of valuable information on the internet, so I recommend to use the search :) For example, you can find this excellent document about Fiori Troubleshooting:

    https://www.sap.com/documents/2017/11/9abe236d-df7c-0010-82c7-eda71af511fa.html

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  • Jul 25, 2018 at 12:42 PM

    Hi Dan,

    You can also check in the backend if there is any basis authorization is missing through SU53.

    Thanks,

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  • Jan 15 at 02:44 AM

    Hi all,

    Apologies for the late response. These reports solved my problem. I don't know if upgrading the components is a factor. We've upgraded the system components to the updated SP version.

    By running below reports in SE38, these corrected the tables and database.

    /UI2/INVALIDATE_GLOBAL_CACHES

    APB_LPD_CORRECT_TEXTTABLES

    /UI2/CHIP_SYNCHRONIZE_CACHE

    CHIP_RESET_CATALOG_CACHE

    I've noticed sometimes it took time for the tiles to appear in launchpad so I keep on refreshing the page This is a problem that I need to figure out sooner.


    Thank you so much. :)


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