reason for rejection in contract

[Former Member]

Hi Friends,

I have a value contract with item category WVN. If i want to close the contract item (short close) how can i achieve this ?

In sales order , if we keep reason for rejection at item level then that item will be closed. Same logic is not working for the contract item for me.

Can anybody please tell me how to close the contract item ?

Thanks,

Ashok S

[Former Member]

hi ,

I have solved this problem by changing the validity periods at item level, hence closing the issue.

Thanks,

Ashok S

[Former Member]

Hi Sathya,

Thanks a lot for your valuable inputs.

Now I have one more doubt. Unless we bill the particular period, we cant make that period's billing status as C.

What I have done is that I have manually deleted that particular period from my item level periodic billing plan and now the status shows as "being processed ".. Can you please tell me how should I make that as completed without billing the customer OR how can i make the billing status as completed.

(Scenario: I have entered into a service contract with customer for one year.. it means that when i create a contract i have 12 billing plans in the contract.. After 10 months customer says that contract to be closed for a particular line item.. In this scenario how can i make my service contract line item as completed.)

Thanks,

Ashok S

Edited by: Ashok Sakamuri on Apr 4, 2009 12:31 PM

[Former Member]

Hi friends,

Thanks for your inputs..

1.I am using the service contract and doing the periodic billing

2. I have changed the item's valid to date to today's date and given the reason for rejection, but still the status shows as open

3. I have removed all the billing plan details but still not able to see the status as completed after keeping the reason for rejection.

Can you please tell am I missing something ?

Thanks,

Ashok S

[Former Member]

Ashok,

Check the date determination rules of Billing plan, that you have used,

Inside the billing plan the staus has to be given "C" as the which denotes tha amount has been posted then only you will get "C" Closed Status.

Regards

Sathya

[Former Member]

Ashok,

Value contract is completed, when you enter a reason for rejection. Have you mainatined in item category the completion rule = E .

You can also issue a warning message or Error message that the target value has been exceeded

For that check, did you maintain in item category under "Value Contract", Contract Release control Empty or A or B. After compeltion of this configuration click"Reson of Rejection" tab, choose Reason of rejection "Transaction being checked" or create reason of rejection "Transaction completed". Hcoose it and click save.

Note: Moreover, WKN is Value Contract item category, but you have maintained "WVN" Maint. Contract item. Just check the configuration within.

Regards

Sathya

Edited by: Sathya Pavan Yedavalli venkata on Apr 4, 2009 9:08 AM

[Former Member]

Reason for rejection doesn't work in contracts. You need to work with other ways depending on the situation.

1. you can change the contract end date of the item to close the item

2. you can change the quantity so that no more quantity is available

3. You can block the entire contract

I hope you are working with service contract. In that case you must having a billing plan also. make sure that your billing plan also in consistent with your changes.

Hope the infortmation is helpful to you

ravi