Email from Notification

[Former Member]

Hi EAM Gurus,

In Case of high priority service notification, I want to send an automatic email to scheduler or on call technician

I don't wanna use workflow, is it possible with enhancement?

Also this process should be done as soon as the notification is saved.

Is it possible with USER EXIT: QQMA0014?

or do I need to define a follow up action as a TASK?

I am waiting for your expert advice.

Thanks in advance

Adi

[peter_atkin · Accepted solution]

Adi,

Yes it is possible to send an email via QQMA0014 (at notification save) using function module SO_DOCUMENT_SEND_API1.

No - you don't need a task.

PeteA

[Former Member]

Can I know, Why did you rejected my answer?

[Former Member]

My Friend, I didn't reject your answer. I awarded points for your answer. I think I am the first person to give you points.

I am still working on this functionality.

[Former Member]

This message was moderated.