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Former Member
Apr 02, 2009 at 09:19 AM

Unable to go ahead with an approved change request.

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Hi experts,

Iam facing an issue in Solman Configuration in Charms Scenario.We have created 2 users: Requester & Change Manager.We are able to successfully create the change request. It is also successfully approved by the change manager(status authorized)

When the Change Manager approves the Change Document, Solution Manager

change the document to Authorized and Create a new Administrative Correction

Document.

The Change Manager open the Administrative Correcion (new) and should select

u201CTake In Processu201D in the TaskList.But, when we click on the action button, we get the following eror message :"No actions in the worklist ".

Roles of change manager(approver)

Y_CM_CHANGE_MANAGER_COMP

Y_CM_SMAN_CHANGE_MANAGER

Y_CM_SMAN_CHANGE_MANAGER

Thanks

Imaan