slow system

hi

this could be a bit of a vague question...but i would like to know if anyone encounters the same issue.

we have a 25 user license system...with around 10 users accessing the system remotely. we have seen that for users who have clients running on their machines, SAP is a bit slow. not very slow...but sometimes it takes a few additional seconds to perform an action. and if anyone enters a large order..with 50 items plus...it slows down everyone's system.

is this normal behaviour? what should i be checking for? we run on windows server 2003 and the server has a 8gb ram. (so we can increase ram either.)

or should we look at a solution like citrix which lets us access the application through a browser? do let me know your thoughts.

thanks!

perm