Send email to outlook upon shopping cart approval

[Former Member]

Gurus,

How to send email to requisitioner's outlook inbox once the cart is fully approved. While exploring, I came across with task - TS10407929 involved in sending such notifications and found system generating notifications successfully upon such instances only to the users' SRM inbox and not the external system (here outlook).

Thanks.

[Former Member · Accepted solution]

Hello,

For sending emails after the SC is approved/rejected, you can use the below customizing:

SPRO - Supplier Relationship Management - SRM Server - Cross applic basic settings - SAP Business workflow - Define Recipeint of Notification.

Here we can customize for every object, which emails should be sent to whom. For ex: after SC is approved, send the email to Requester saying SC is now approved.

Rgds,

Prasanna

[Former Member · Accepted solution]

Thanks Prasanna,

I did this config and as a result of which I can see system sending notifications only to users' SRM inbox upon SC approval and not to the outlook ID.

Am I missing here something.

[laurent_burtaire · Accepted solution]

Hello Sandeep,

Please check in SO16 transaction, tab 'Mail sy. grp' if radio-button "Send to Home Addresses of Users" is used.

Regards.

Laurent.

[Former Member · Accepted solution]

Thanks Laurent.

I confirm that the radio button "Send to Home addresses of Users" has been selected in my system. Equally, I tried message forwarding using SO36 without no luck so far.

Please advice.

[Former Member · Accepted solution]

Laurent,

SO16 played the trick. Actually it was the SU01 settings that has prevented any influence of the SO16 settings.

Thanks so much and marks have been awarded.

[Former Member · Accepted solution]

Hi Sandeep,

I am trying to setup email notification to outlook for Shopping Cart and PO approval as well. Could you be so kind as to tell me step by step what you did to make this work? It would be very much appreciated. Thanks in advance!

Regards,

Marvin

[Former Member · Accepted solution]

Hi friends,

I don't understand what you Guys are discussing... I think this is Standard functionality, Provider.. When the approver security level is LOW then all the approver's approved the SC then requestor will receive a E-mail notification to his/her lotus note or outlook inbox.. Please try this and let me know your feedback.

John..

[former_member184848]

Hi,

I would like to know if we can make this functionality optional.

To elaborate, Suppose we provide a check box in SC to send email notification to creator/requestor

and send the mail only when check box is checked.

Please let me know if it is possible.

Regards,

Lakhan

[Former Member]

Hi,

As per Khan said standard functionality won't support for your requirement.

Report RBBP_OFFLINE_EVAL Is used only to send mails to the approvers to approve shopping carts.

take a copy of this standard report and make the code changes as per requriement.

Take help and check with technical abap consultant to this action..

Thanks

prassad.s

[khan_voyalpadusman]

this is not supported in the standard , presently system will send mails to external systems about the workitems which are pending approval.

you can try to change the standard report which sends out mails , so that it also considers workitems of shopping carts which are approved. But even here i am not sure , because after approval , there will be no valid dialog workitem which the system can consider.