Cannot install Crystal Reports 2008 update !!!

[Former Member]

I am using Crystal Reports 2008 and everytime I try to update the software it will hang at "Please wait while the Installer finishes determining your disk space requirements"

I have tried this on Vista computers, with more than 50GB free on the hard drive.

I also tried to download the file and install it from the HD. I tried the "run as admin" on the Vista computer but no luck.

I also went to the website and downloaded the file but still nothing.

Any ideas ?

This error appears on Event Viewer:

Windows Installer installed the product. Product Name: Crystal Reports 2008. Product Version: 12.0.0.683. Product Language: 1033. Installation success or error status: 0.

Crystal Reports 2008

12.0.0.683

1033

0

(NULL)

7B30363838353744382D464444312D344632392D384637342D4539444539314538413538377

Edited by: ericardezp on Apr 1, 2009 1:27 AM

[Former Member · Accepted solution]

Hi,

Try the below:

Log on to the system as administrator -> Click on Start -> All Programs -> Accessories> right-click on the "Command Prompt" shortcut and choose "Run As Administrator".

From here you can use the following command to disable Data Execution Prevention (DEP) with the following command:

bcdedit.exe /set {current} nx AlwaysOff

Keeping your command prompt open, run your setup or other process being stopped by DEP. Then, to turn it back on again, do the same and run the following:

bcdedit.exe /set {current} nx AlwaysOn

Now install the product.

Hope this helps!!

Regards

Sourashree